Echo Water® Machines

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Frequently Asked Questions

You’re still here. Well you probably have questions.

Here are the most common ones we hear…

Echo Hydrogen Water™ is hydrogen-enriched water. In other words, Echo Water® is water with molecular or diatomic hydrogen gas (H2) dissolved in it. Hydrogen gas is separated from H2O. Oxygen is sent out to atmosphere and the H2 gas is dissolved into the remaining water (H2O).  It is important to note that we dissolve the H2 gas into a second stream of water that has never been in contact with electrodes therefore impossible to have metals from the electrodes introduced into the water you consuming. No other electrolysis water system does this. Hydrogen has been shown to be a powerful antioxidant. It reduces oxidative stress and inflammation, which is the leading cause of disease. Hydrogen’s therapeutic benefits are displayed in over 1,100 scientific studies starting in 1888.

Shipping is free to anywhere in the world. If you are an International customer, you also have the option to pre-pay the import duties so that delivery is literally to your door.

Molecular hydrogen, which is supported by over 1,100 scientific studies, has always been the focus of Echo Water® Machines. The Echo Hydrogen Module™ sets our machines apart from the other water machines on the market. Our patented module is designed so that the electrodes are never in contact with the water you drink. The way the proprietary module works is…a small part of the water (H2O) going through the module is separated into hydrogen and oxygen gas. Oxygen gas is sent out to atmosphere and the hydrogen gas (H2) gas is dissolved into the water (H2O) liquid. The hydrogen gas is where the benefits come from.

Our machines create hydrogen-enriched water without changing the pH of the source water. The primary purpose of Echo Water® Machines is to make hydrogen-enriched water, not to create alkaline water because it is well known now that higher pH water has no medical benefit.

The cathode in our Echo Hydrogen Module™ is never in contact with the water you drink. Because of the way the module is designed, it is not possible for minerals to accumulate on the electrodes. This means that our machines will continue to be able to dissolve hydrogen gas and produce quality hydrogen-enriched water, unlike other water machines. Other water machines require cleaning and maintenance every two weeks to dissolve hydrogen (H2) gas.

Kangen water machines are alkaline/acid water system. They are not designed or engineered to make hydrogen water. In fact, in the Enagic/Kangen warranty, they indicate that you need to clean the machine every 2 weeks if you want to have hydrogen gas dissolved. There has never been a study showing any mecical benefits strictly from increasing the pH of water.

Echo Water® Machines were designed and engineered to dissolve molecular or diatomic hydrogen in the water coming out of the Echo device without changing the pH of the water. The benefits from hydrogen gas is strongly supported by over 1,100 scientific studies. Our proprietary Echo Hydrogen Module™ is vastly different from any other electrolysis machine in the world. In the patented module, the important and proprietary aspects of the module are: 1. the electrodes are not in contact with the water you are drinking. This means that the metal of the electrodes is not in the water. In the module, we separate hydrogen gas from a stream of water and then dissolve this gas in a second stream of water. Echo Water® Machines were designed from the ground up with the primary purpose of making hydrogen-enriched water, not creating hydrogen-enriched water as a by-product of producing alkaline water. We make hydrogen-enriched water without changing the pH of the source water. Because the cathode in our Echo Hydrogen Module™ is not in contact with the water, it can never get mineral buildup and will always be able to dissolve hydrogen gas.

On the other hand, Kangen Water® machines requires constant cleaning (as stated in their warranty page) in order to continue dissolving hydrogen gas. If you don’t clean the Kangen Water® machine with citric acid or vinegar, you won’t have very much, or any, dissolved hydrogen gas in the water. The Echo Water® Machines do not need constant cleaning to be able to dissolve hydrogen gas. Cleaning them once a year, from a preventative maintenance perspective, is enough.

While Kangen Water® does well at making alkaline and acid water as it was designed to, it does not perform well at producing hydrogen-enriched water. Their saline-injected water causes the platinum coating on their electrodes to diminish over time. If you don’t clean the Kangen Water® machines often, the mineral buildup on the cathode prevents the hydrogen bubbles from being dissolved. If they are not dissolved, the water will not have the benefits. In their warranty, Kangen Water® states that their machines need to be cleaned every two weeks.

Electrolysis was first discovered by Dr. Anthony Carlisle when he was trying to produce hydrogen gas in the year 1800. Electrolysis happens when water is shocked with electricity. When this happens, a small amount of hydrogen and oxygen is converted to gas.

Typically, electrolysis separates water into alkaline or acidic water. Echo Water® Machines have a proprietary technology that uses electrolysis to harvest hydrogen gas (H2) without changing the pH of the water to be alkaline or acidic. Then, hydrogen gas (H2) is dissolved into a second stream of water, so the Echo Hydrogen Water™ you drink never touches the electrodes.

The addition of hydrogen into water does not add or change the taste of the water. The only thing that gives water a taste are contaminants, such as chemicals, metals, or minerals. The Echo Water® Machines that have built-in filtration remove these contaminants, producing clean Echo Hydrogen Water™. Many customers say this filtered hydrogen-enriched water is the best-tasting water they’ve had because of the clean taste.

The most notable difference between alkaline and Echo Hydrogen-Enriched Water™ is the pH level. While alkaline water has a pH higher than 7, Echo Hydrogen-Enriched Water™ is simply hydrogen-infused water with no pH change.

Despite much of the hype about alkaline water, the real health benefits come from molecular hydrogen gas. The most common process for making hydrogen-enriched water is dissolving hydrogen gas into alkaline water during electrolysis. We also used this process until we created our proprietary Echo Hydrogen Module™, which generates hydrogen-enriched water with no pH change, also known as Echo Hydrogen Water™.

Drinking alkaline water can alter your stomach’s pH levels, so we recommend only using this water for light cleaning and disinfecting fruits and vegetables. If you’re looking for a drink that delivers the benefits of molecular hydrogen without altering the pH of your stomach, Echo Hydrogen-Enriched Water™ is the right drink for you.

Because Echo Hydrogen-Enriched Water™ has a neutral pH, it is perfectly safe to take with medications. On the other hand, alkaline water is not the best for taking time-release medications. Time-release medications are a two-part pill designed to resist an acid environment because the stomach is very acidic. Alkaline water will dissolve tablets very quickly, so they will no longer have a time-release effect.

Yes, you can add ingredients to change the taste of the water. The amount of hydrogen gas that would be dislodged by this is minimal. Enjoy your water!

In an open cup or glass, hydrogen gas will last three to five hours.

At most, hydrogen gas will last in water up to 10 days if the container is filled to the top — with no air space at the top — and the container is tightly sealed. After the container is opened and you take a drink, the hydrogen gas will last another three to five hours.

Yes! You can disconnect your Echo Water® Machine and take it with you. Disconnecting the machine is simple and will only take a few minutes.

For an above-counter machine, disconnect the water source line going into the machine, unscrew the faucet diverter valve if that is connected, and unplug the machine.

For an under-sink machine, disconnect the water source line going into the machine and disconnect the lines running to the faucet. Remove the faucet from the sink. Unplug and remove the machine. Many people install a soap dispenser into the now empty faucet hole.

Your installation is based on you. Fees for basic installation up to $150 are included with purchases in the United States. The following steps are necessary for basic installation of the Echo H2® Machine:

  • The customer is responsible for finding someone to do the installation. The basic installation can be completed by any company.
  • The customer can do one of the following to cover the $150 of included installation fees:
    1. Pay the installer, and then send your receipt to Synergy Science™ for a reimbursement of up to $150.
    2. Have the installer send Synergy Science™ the invoice, and we will pay up to $150 of the fees.

Fees that are not included in the basic installation reimbursement include:

  • Installing or modifying an electrical outlet to plug in your Echo H2® Machine.
  • Drilling a hole in granite or cast iron sinks or countertops to insert the Echo H2® Faucet.

Customers buy an Echo Water® Machine because they would like to protect themselves and their family. We take that responsibility seriously. That’s why all of our machines are made from the highest quality medical-grade materials and are only manufactured in certified International Organization for Standardization (ISO) factories. We believe in the quality of our machines. That’s why we back them with a five-year defects warranty that covers parts, labor, and return shipping to you. We also include basic installation for the Echo Water® Machine and shipping.

We do have financing options through Affirm. Applying is simple. Choose the products you’d like to purchase, add them to your cart, and then check out. At the checkout page, select the option for Affirm. You will then create an account and finish checking out.

Hydrogen is a gas that can escape steel, metal, glass, plastic, and yes, frozen water. We don’t know how much hydrogen would remain if you made ice cubes from Echo Hydrogen Water™.

Structured water is an interesting term. Some people refer to it as microclustered water.

In the sense that water is running through minerals and adding energy and frequencies into the water and therefore changing the structure of water, yes, Echo Hydrogen-Enriched Water™ is structured. Echo Hydrogen-Enriched Water™ does have energy and frequencies in it, as the tourmaline in the filter adds infrared energy into the water.

However, if by “structured water,” you are referring to microclustering or changing the water molecule shape or size, then no. Synergy Science™ does not claim this because there is no science to support it.

Microclustering is a marketing term that our competitors use to sell their machines. Microclustering is the claim that water molecules naturally clump together with 11 to 13 molecules per water cluster, but after electrolysis, water clumps together with four to six molecules per cluster. This was proven false in the 1990s. Water does not cluster in this manner. Our competitors use microclustering to explain why the water absorbs faster in the system. This is simply not the case. In reality, the water absorbs faster because of the pH. The pyloric valve in the stomach is pH sensitive. When water with an increased pH reaches the stomach, the pyloric valve will open and release the water into the duodenum and then into the small intestine.

Molecular hydrogen is very safe. The first study about hydrogen gas was performed in 1888, and it became a popular topic among scientists in 2007. There are now over 1,000 studies showing that it is safe. Hydrogen gas is naturally produced in the gut, which can produce liters of hydrogen after a fiber-rich meal.

Hydrogen is the most energy-dense molecule by mass and is explosive. However, when the gas is dissolved in water, it is not explosive at all, just like if you mixed gunpowder in water, it wouldn’t be explosive. Even when it is in the air, it is only flammable above a 4% concentration by volume, which is not a concern when talking about hydrogen-enriched water.

The water molecule has two hydrogen atoms, chemically bound to the oxygen atom. This is different from the hydrogen gas molecule (H2), which is just two hydrogen atoms bound only to each other.

For example, we need oxygen (O2) to live, but we can’t get our oxygen from drinking water. That’s because the oxygen is chemically tied up in the water molecule. We need available oxygen gas (O2), a gas that is not bonded to other atoms or molecules. We also need the available hydrogen gas (H2).

In Echo Hydrogen-Enriched Water™, the hydrogen that is shown to be therapeutic is the available dissolved hydrogen in its diatomic form, called molecular hydrogen.

Echo Hydrogen-Enriched Water™ adds hydrogen gas (or molecular hydrogen) into your water. Hydrogen has been proven in multiple scientific studies to be a very powerful antioxidant. However, because of the Echo Hydrogen Module™, adding the additional hydrogen gas does not change the makeup or pH of the water.

Hydrogen can also be referenced at a positive hydrogen ion (H+), which would be very acidic.

Echo Water® Machines make hydrogen water by dissolving molecular hydrogen (H2), which keeps the water neutral.

Water has the chemical formula H2O, and hydrogen peroxide has the chemical formula H2O2, which contains an extra oxygen molecule, not a hydrogen one. This means that it cannot form hydrogen peroxide. The fact is that molecular hydrogen does not bond to or react with the water molecules; it dissolves into the water.

While hydrogen gas does immediately start coming out of the water, it doesn’t vanish immediately. Depending on the surface area, agitation, temperature, etc., the hydrogen gas can stay in the water for a few hours or longer before it dissipates. This is much like carbonated water or soda that contains carbon dioxide gas (CO2). Because it does leave, it is best to drink the water before it goes “flat.”

In an open cup or glass, hydrogen will last three to five hours.

At most, hydrogen will last in water up to 10 days if the container is filled to the top — with no air space at the top — and the container is tightly sealed. After the container is opened and you take a drink, the hydrogen will last another three to five hours.

The earliest account of hydrogen gas having medicinal properties was in 1888, when it was found to aid in wound healing. However, it didn’t become a popular topic among scientists until 2007, when an article about the benefits of hydrogen was published in the prestigious journal Nature Medicine by Dr. Shigeo Ohta’s group.

There is deuterium in all water: tap water, spring water, ocean water, river water, etc. When the source water goes through an Echo Water® Machine, the amount of deuterium is reduced.

Synergy Science Refund Policy:

30 day money back guarantee from shipping date. Minus shipping fees providing it is returned in original condition with no damage to packaging or device.
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